HAPPY OR NOT

Our Smileys for your business

Develop your customer and employee happiness with our intelligent service.


The heart of our service – the Smileys

Our approachable, anonymous and easy-to-use 4 Smileys help you listen to your customers and employees in all business environments. They encourage interaction, increase customer and employee engagement, and give you 20 times more feedback compared to our competitors’ solutions.

Smiley Terminal™

Improve your customer and employee satisfaction with our wireless, always on smiley terminals. Our terminals are easy to set up at the point-of-experience – you don’t need power, cables, or Internet connection. Just ask your strategic survey question and instantly start collecting feedback.

Your customers and employees respond to your survey question by pressing the smiley that best corresponds to their experience. The data is collected and transmitted via secure cellular network to our cloud-based reporting service.

 


Four versions

Available in four versions: standard, table, wall and NEW! rail. All versions come with customizable question sheets.



Easy setup

Effortless set up in less than 3 minutes. Ready to use out of the box - no tools needed.



Misuse protection

Our built-in custom settings filter out unwanted inputs and ensure the accuracy of the survey report.



Real Time Alerts

Instant awareness of service decline via automated email.

Web Smileys™

Collect feedback from your website visitors effortlessly with our easy-to-place web smileys. Ask your customized online experience question and capture the user’s feeling when interacting with your website. Once the smiley feedback is given, an open feedback box appears. Responses are collected and analyzed in the web-based Reporting Service.

Add our simple script to your web page and the web survey is immediately active. Our 4 smileys are globally recognized and your users instantly know how to interact with the panel. You can easily change your question whenever needed.

 


Open Feedback

Customers can add extra comments, giving you more in depth insights.



Browser support

Our service is supporting multiple web browsers and optimized for the mobile environment.



Performance

The bandwidth is optimized for both standard and mobile environments



Updates

No need for web script maintenance or support in the future - application updates are free and automatic.


Collect feedback, on-site and online
Smiley Terminal™ & Web Smileys™

Capture the happiness levels of your customers and employees with our feedback collecting Smiley Terminals and Web Smileys.

Monitor satisfaction levels
Reporting Service & Email Reports

Follow your result data and learn when and where to improve your business performance via our intelligent Reporting Service.

Improve business, engage customers
Interaction Reports & Social Sharing

Share your results, show your success and grow your profits with improved customer and employee satisfaction!

Contact us for a quote for Smiley Terminals or Web Smileys.