THE HOME DEPOT MEXICO

Self - Invoice Printing.

Alveni created an in-store kiosk solution for The Home Depot México that communicates with the ERP system and is deployed at over 85 self-service kiosks for invoice printing.

Using a user-friendly interface and a safe application, the invoicing kiosks provide a fast, easy to use process for the customer to printout his invoice each time he visits the store, in a simple, prompt and effective way.

Alveni's solution included providing The Home Depot México with all the professional services needed for the complete project management, application development and tech support; as well as the manufacturing of the kiosks, the deployment of the secure application and constant monitoring, content updating and onsite support for the kiosks

Solution

Alveni created an in-store kiosk solution for The Home Depot México that communicates with the ERP system and is deployed at over 85 self-service kiosks for invoice printing.

Using a user-friendly interface and a safe application, the invoicing kiosks provide a fast, easy to use process for the customer to printout his invoice each time he visits the store, in a simple, prompt and effective way.

Alveni's solution included providing The Home Depot México with all the professional services needed for the complete project management, application development and tech support; as well as the manufacturing of the kiosks, the deployment of the secure application and constant monitoring, content updating and onsite support for the kiosks.

Remote Monitoring System

Self-service Application

Touchscreen Interface

High-speed laser printing

Results

The solution reduced wait times by 60%.
Increased customer satisfaction by 98%.
Customer service department costs were reduced by more than 20%.