Customer Services Kiosks
Grupo Sura, is an international organization, listed on the Colombian Stock Exchange, which holds a significant portfolio of investments in leading Colombian companies as well as in other countries of the Americas.
With more than 67 years of experience, it is currently the number one company for retirement funds management in Latin America.
Grupo Sura acquired ING Latin America’s assets in 2012 and consolidated its presence in Mexico through Sura Mexico.
With over 60 offices nationwide, Sura Mexico services more than 85,000 customer visits each month.
The most significant operation that Sura Mexico handles is to help their customers withdraw money from their personal accounts when unemployed. This is a two step process that begins by obtaining printed monthly statements from their Sura’s account so that they can go to the Mexican Social Security offices and obtain government approval.