Customer feedback made simple
HappyOrNot helps you turn reactions into profitable actions
Turn feedback into profitable actions
Customers are your biggest source of learning. Hear them and provide the best experience, instantly and over time. Your bottom line will thank you.
Get loads of feedback
There’s a Smiley for any digital and in-person touchpoint.
Share insight
Involve your staff to improve with HappyOrNot Analytics.
Take action
Our Success Services give you the tools and best practices to transform your organization.
The pulse of meaningful feedback
HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work.
More than 4,000 clients across industries
Restaurants & Bars
Retail Stores
Hospitals and Clinics
Gyms
Casinos
Hotels
Theme Parks
Office and Building Lobbies
Shopping Malls
CUSTOMER SATISFACTION SOLUTIONS
WHY choose happyornot
HappyOrNot is the pioneer of instant feedback with 12 years of experience. We provide a way to keep your finger on the pulse of meaningful customer satisfaction feedback. A view that can be turned into profitable actions instantly, as well as over time.
30% less unhappy customers in the first year
4,000 clients globally
1.5 billion feedback data to benchmark
24/7 monitoring of your devices
Performance reports and results online & in mobile apps
Nationwide service
Simple & intuitive interface
CONTACT US
You know your business, we know interactive technology.