Alveni .:. Kiosks & Digital Signage

HappyOrNot in Retail

Keep your customers coming back for more

Increase satisfaction across all business areas

· HOME & ELECTRONICS · GROCERY CHAINS · PHARMACIES · DIY · HYPERMARKETS · PETROLEUM & CONVENIENCE · SPORTS STORES · FASHION & ACCESSORIES

Your customers are your greatest source of information in understanding and upgrading your service performance

Staying ahead of your competitors, both in the market and financially, is at the forefront of every retail business. Ensuring leadership status relies heavily on the value created through customer experience and customer relationship management. When you know how well you serve your customers’ needs, you unlock the keys to successfully managing customer experience, improving your customer service and ultimately driving revenue.

Daily feedbacks
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Happy customers
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Unhappy customers

How do you compare? Our worldwide data insights help you benchmark your performance against the industry, and come out on top!

Happy customers return! Measure customer satisfaction and boost your sales

Improve Customer Experience at critical points at your store

With real-time customer feedback, you can pinpoint and address service performance issues instantly, avoiding escalation, and keep your customers coming back.

Engage your staff in the customer service experience

Customer satisfaction data helps your employees be more aware of their interaction with customers, motivating them to provide even better service.

Let customers know you care about their experience

And that their feedback is important. Asking for feedback and sharing results creates meaningful customer relationships, builds trust, and promotes loyalty.

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