Alveni .:. Kiosks & Digital Signage

HappyOrNot in Services

Boost referrals with the ultimate service experience

Increase satisfaction across all business areas

· CATERING · RESTAURANTS · FINANCE & INSURANCE · HOTELS · EDUCATIONAL INSTITUTIONS · HOSPITALITY · PUBLIC & GOVERNMENTAL · AUTOMOTIVE · GYM & FITNESS CENTERS · CLEANING SERVICES · PROPERTY SERVICES

Ask your customers what you can do to provide an unforgettable service experience

In the service sector, experience is your product. The value created through top-notch service and positive overall experience is essential to differentiate your service organization from competitors, grow your profits, and achieve success.

Measuring customer satisfaction across all areas of your business gives valuable insights into your performance and helps you make strategic improvement decisions and target the measures correctly.

Increased customer satisfaction results in:

  • Customer loyalty: satisfied customers visit again instead of searching another service provider.
  • Increased referral rates: a satisfied customer tells on average three persons about the experience.
  • Stronger competitive advantage: stand out from other service providers to win over customers.
Daily feedbacks
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Happy customers
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Unhappy customers

How do you compare? Our worldwide data insights help you benchmark your performance against the industry, and come out on top!

Transform your service experience with customer satisfaction data

Continuous development and long-term success

Monitoring fluctuations and trends in customer satisfaction to identify causes allows management to deploy resources more effectively and share best practices across the organization.

Motivate your staff to even higher service standards

The presence of the Smileys makes your employees more aware of their interaction with customers. Engaging employees in improving the customer experience motivates them to offer great service.

Enhance customer relations

Make your customers and employees feel part of the driving change behind your improvements to create meaningful relationships, increase response rates, and promote loyalty and referrals.

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